Terms & Conditions

Please read our T&C’s carefully before purchasing, by purchasing with Doggie Divider you’re agreeing to these terms and conditions.

These terms and conditions apply to the use of this website and by accessing this website and/or placing an order, you agree to be bound by the terms and conditions set out here. If you do not agree to be bound by these terms and conditions you may not use or access this website. These terms and conditions abide by The Consumer Contract Regulations.

You’re welcome to print or store these terms for your own records.

Doggie Divider own the copyright, trademarks and other intellectual property rights in all material and content on this website, which you may use, download, copy, publish, transmit or otherwise make available by any other means, only for your own personal, non–commercial use.

Any other use or reproduction of the material or content is strictly prohibited. You may not create any link to this website without prior written consent, nor may you restrict or inhibit the use or enjoyment of it by anyone else. While we will use reasonable endeavours to verify the accuracy of any information we place on the Doggie Divider website, we make no warranties, whether express or implied in relation to its accuracy.

Wherever the term “Working Days or Hours” is featured, this excludes bank holidays, weekends, and public holidays such as Christmas. Any holiday times will be clearly displayed on the homepage. When you place an order with Doggie Divider you will be sent an order confirmation detailing your order, this is giving you ample opportunity to correct any possible errors. Should you have any complaints, please send them to the contact information detailed at the bottom of this document. These terms and conditions apply to all transactions on this site. They do not affect your statutory rights.

Disclaimer

As with anything, you do need to use your own caution and common sense when using any type of room divider, including a Doggie Divider.

Please ensure it is used in a suitable safe area, where it won’t cause harm or obstruction, and for the purpose intended.

All dogs are different and have varying abilities with regards to jumping, strength and general boisterous behaviour. Doggie Dividers have been created to be free-standing. We recommend adding your own hinges and/or brackets, if you wish to attach to a wall, to use as a more permanent barrier or gate.

Prices

Prices are subject to change but are correct at time of posting.

Any glitches, errors or typos are not required to be honoured. If an error or inaccuracy is discovered with regards to the advertised price of the goods that you have ordered, we will contact you as soon as possible by e-mail. This will be to inform you of the correct price of the goods, and to ask you if you wish to continue with the order at the amended price, or to cancel the order altogether.

Any special offers will have a clear displayed end date.

Photos, Images, Paw Prints & Colours

Any photos, images, paint or paw print colours on this website should be viewed or used, as being for illustration purposes only. All Doggie Dividers are made to order, and colours can appear distorted when viewed on different screens or monitors.

If you are requiring your Doggie Divider in a particular paint colour, i.e. to match existing room décor, please purchase in white, and add your own top paint colour.

The paw print design is optional, please select upon ordering, whether or not these are required.

Payment

Doggie Divider accept payments through PayPal or Stripe – you do not need a PayPal account to purchase using PayPal.

Any contract for purchases made through the website will be with Doggie Divider.

Once payment has been made, you will receive a confirmation sent to you at the email address you provide, which confirms your order with Doggie Divider.

The email will include your name, transaction ID, and the total price. Doggie Divider acceptance of your order brings into existence a legally binding contract between us on these terms. Any term sought to be imposed by you in your order will not form part of the contract.

Delivery

Doggie Dividers are posted via Parcel Force 48 hour delivery. I’m afraid we currently only post to addresses within the UK.

Our current turnaround time for posting, will be detailed on the homepage of this website.

All Doggie Dividers are sent using a tracked service, but should your order not arrive, please contact Doggie Divider, a full refund or a replacement will be offered once 15 days from dispatch has passed.

Returns & Cancellations

We ensure all items that are posted to our customers are of the highest standard but if there is ever a need to return an item, we do accept returns for a full refund.

Under The Consumer Contract Regulations, your right to cancel begins from the moment you place your order, up to 14 working days after receiving your order. Your right to cancel is unconditional.

You can return an item for any reason such as faulty, not as described, not fit for purpose, you’ve changed your mind and more.

If you wish to return an item, please notify us via email, using the following model cancellation form. We will then process your return.

To, Doggie Divider, email: admin@doggiedivider.co.uk,

I/We [*] herby give notice that I/We [*] cancel my/our [*] contract of sale of the following goods [*]/ for the supply of the following service [*],

Ordered on [*]/ received on [*],

Name of consumer(s),

Address of consumer(s),

Signature of consumer(s) (only if this form is notified on paper),

Date

*Delete as appropriate

We would be grateful if you would return your items via recorded or tracked post, this is for your peace of mind, and ours. This is not a requirement of law, this is a courtesy request.

Items marked as being reduced for having a defect, damage or any other reason will be exempt from the returns policy.

Return postage will be paid by the customer if the order is no longer wanted. If the reason for the return is our responsibility, return postage will be paid by Doggie Divider.

Karen Clarke

Doggie Divider

(Please note, the following address is not our returns address)

CCC, Bassett Avenue

Leicester

LE8 5QG

admin@doggiedivider.co.uk

07930 110840

Terms & Conditions updated July 2019